Privacy Policy

Effective Date: January 15, 2025

At Hair Coutea, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website https://www.haircoutea.net and make purchases.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information when you use our website:

Personal Information:

Name
Email Address
Shipping/Billing Address
Phone Number
Payment Information (credit card or PayPal details)
Order History

We collect this information to provide and improve our services, process orders, and enhance the overall user experience.

2. How We Use Your Information

We use your personal and non-personal information for the following purposes:

Order Processing: To process and fulfill your orders, including shipping and delivery.
Customer Support: To respond to your inquiries, process returns or exchanges, and resolve issues.
Marketing and Communications: To send you promotional offers, newsletters, and updates about our products and services, if you opt-in to receive such communications.
Site Improvement: To analyze and improve the functionality and content of our website.
Legal Compliance: To comply with any applicable laws, regulations, and legal obligations.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement various security measures to safeguard your data, including:

Encryption: All sensitive payment information is encrypted using secure socket layer (SSL) technology.
Access Control: Access to your personal information is restricted to authorized personnel only.
Data Storage: We store your information on secure servers, protected by firewalls and other security protocols.

While we strive to protect your data, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with the following parties:

Service Providers: We may share your information with trusted third-party service providers who help us operate our website, process payments, fulfill orders, and provide customer support.
Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests from government authorities or regulatory bodies.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that allow us to remember your preferences and track your activities on our site.

You can choose to disable cookies in your browser settings, but please note that this may affect your ability to use certain features of our website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction: You can request access to the personal information we hold about you and request corrections if it is inaccurate.
Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.
Data Deletion: You can request the deletion of your personal data, subject to applicable legal obligations.

To exercise any of these rights, please contact us at support@haircoutea.net.

7. Third-Party Links

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of those third parties. We encourage you to read their privacy policies before sharing any personal information.

8. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make significant changes, we will notify you via email or by posting a prominent notice on our website. Please review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

Email: support@haircoutea.net
Thank you for trusting Hair Coutea with your personal information. We are committed to maintaining the privacy and security of your data.